On Premise Support

YOU HAVE A SAY IN YOUR IT INFRASTRUCTURE!

We are just the people who know the process of getting you there.

DTC offers service contracts on a month-to-month basis to build, monitor and maintain your on-premises IT Infrastructure. We develop, test, deliver, monitor, control and support you with all of your IT needs, wants and wish lists. We are the people with the process and have the documentation to do exactly what you want with your in-house IT.

HOW DOES IT WORK?

Using a monthly service contract, you are guaranteed the same level of quality support month-to-month without hesitation or worry. We work with you to figure out the best solutions for your business. When you need us, we are there! If issues arise you can call us, email us, or submit a ticket through our website and we will quickly resolve whatever your issue is.

HOW ARE WE DIFFERENT?

We believe our clients are an extension of the DTC family and we treat you as such! We take pride in our work and strive to treat and provide our clients with the same respect, care and concern that we would treat one of our own. We aim to provide you with not only IT support, but with peace of mind that your business and your IT needs are in good hands.

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Preventive Maintenance

PREVENTION IS BETTER THAN A CURE!

Why wait for there to be a problem? Why not have solutions already in place? DTC is committed to providing automated maintenance for your business to keep you in front of problems instead of behind them. We believe that, through 24/7 monitoring, automation, network management and staying ahead of asset lifecycles, we are the best at keeping your business running smoothly.

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Asset Lifecycle

WE ADAPT, GROW, AND CHANGE EVERY DAY. YOUR TECHNOLOGY IS NO DIFFERENT!

Slow computers, lagging network, patchy phone calls—DTC can keep you up-to-date with your equipment. We believe your business, your team and your devices should all move at the same quick pace that you do. We are dedicated to staying up-to-date on lifecycle transitions and keeping them pain-free for your business.

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24/7 Monitoring & Alerting

ARE YOU SLEEPING? ON VACATION? DON’T WORRY, WE ARE STILL HERE KEEPING YOU COVERED.

You can sleep soundly knowing we provide 24/7 monitoring and alerting for your network. We continue to monitor your network day in and day out, all without you needing to initiate a conversation.

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Automation

TAKE TEDIOUS TECHNOLOGY TASKS OFF YOUR PLATE!

Through automation, DTC receives real-time alerts for key incidents within your network, preventing the worry and stress of the “what ifs”. It’s our goal to keep your network operating efficiently without you having to pick up the phone.

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Network Management

THERE IS NO NEED TO MAKE IT COMPLICATED!

Let us manage your network while you keep your business in full motion. Sounds simple enough, right? With our team of IT professionals, we manage your network with ease, keeping you in the loop without the weight of doing it yourself.

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Devices

DID YOU KNOW THERE IS MORE TO YOUR NETWORK THAN JUST COMPUTERS?

We pride ourselves on our knowledge of every peripheral in your network. Computers, Servers, Firewalls, VoIP Phone Systems, Network Switches, Backup Appliances, Access Points, Printers, Scanners, and much more! There are so many pieces that make up your business’s technical infrastructure and we have the skills, knowledge and team to handle it all.

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Testimonials

From the initial consultation of the equipment layout in the treatment rooms, thorugh a very neat installation, and continuing with necessary upgrades; DTC has continued to shine with their professionalism and knowledge. They are always dependable and communicate at an appropriate, understandable level.

– Feild Family Dentistry

We couldn’t be more excited with the recent switch to DTC as our IT service provider. They made us feel like a part of their family immediately. Their attentiveness and customer services is best in class. Their security and monitoring system provides our company with a sense of relief that our data and proprietary information is well protected.

– Matt Griffith, Maverick Transport Inc

You guys are a great company to work with and I value your company’s honesty and integrity with the customer service we have received. I would highly recommend your company to my dental colleagues if they need computers or service on their networks in the future.

– Dr. Suzanne Fohl, DDS

We appreciate that DTC keeps itself ahead of the IT curve so that they can offer us advice that keeps us prepared for the future. We wouldn’t work with anyone else!

– Cindy Loayza, West Springfield Dental Arts

ON-PREMISE SUPPORT

YOU HAVE A SAY IN YOUR IT INFRASTRUCTURE!

Preventive Maintenance

Asset Lifecycle

24/7 Monitoring & Alerting

Automation

Network Management

Devices

Inquire For An Initial Assessment

Testimonials