Get to Know DTC

What started with one dentist's office in 1999 has grown into the largest dental IT support company in the Mid-Atlantic. It all began right here in Maryland, and it started almost by accident.

The year was 1999, and Steve McNamara was on a mission to "Get a $%#ing job!" Those exact words had been spoken with great enthusiasm by his lovely wife, Pam. This was the sentence that changed everything. Not that he and Pam weren't already hard at work growing their family, owning a local Organic Health Food and Services store, and running a thriving dance studio in Fallston.

But ultimately at the turn of the century, the organic juice wasn't worth the squeeze at the store, and as the studio continued to grow, so did both the time and financial investment. With one son entering middle school and the birth of their second, Pam's energy and focus were naturally shifting away from the world of ballet slippers and costume creation. Her priority was to be present for her boys. And so, Steve and Pam bravely stepped from the path they knew, and onto one which would require their combined strengths to build something from the ground up – Dental Technology Center – now, DTC Inc.

The inception of DTC was probably inevitable at this point, with Steve's natural aptitude toward burgeoning tech solutions, supplemented by a competitive side that saw him through many years of soccer stardom. Pam's intuition and creativity acted as a compass, guiding the early stages of what would quickly become a highly sought after operation based on a simple observation: dental practices in Maryland had world-class clinical skills which were stunted by outdated, unreliable technology. The IT options available to them were generic, slow, and limited. Steve and Pam saw an opportunity to fix that, and so they did.

And, not through aggressive sales tactics. DTC's success has been and continues to be a direct result of the quality relationships Steve, and his team, cultivate with every single client – authentic connections that prioritized human experience above all else.

Today, our people-first approach to cloud-based IT, cybersecurity, and compliance is recognized well beyond the dental world. We've expanded into healthcare, finance, transportation, and defense contractors across the mid-Atlantic... and along the way, we've built expertise in CMMC compliance, cloud infrastructure, and enterprise IT to meet that growing need. But the mindset that built this company hasn't changed.